Call us toll free:
800-696-5990

Privacy Policy


Your Information
Silvermoon Interactive's privacy policy covers the collection and use of personal information that may be collected by Silvermoon Interactive anytime you interact with Silvermoon Interactive's website, SilvermoonSoftware.com, including but limited to when you lease a Silvermoon Interactive product, contact a technical support or sales associate, sign up for an e-newsletter, or evaluate of one of our products.

We collect your personal information because it assists us in delivering a high level of customer service. For example, your personal information helps us to keep you informed and up-to-date on the latest product updates and announcements as well as special offers that may be extended from time to time. 

When you provide Silvermoon Interactive with your name, email address, mailing address or telephone number, Silvermoon Interactive may use the provided information to alert you to product updates, special offers, updated information, new products and other information. Silvermoon Interactive takes your privacy very seriously and does not offer, sell, or otherwise make available any user-provided information to third parties. However, at times, Silvermoon Interactive may hire other companies to provide limited services on our behalf. Such limited services include, but are not limited to, order fulfillment, direct mail services, technical support, and customer service. These companies will only be provided the information they need to perform the service, and they are strictly prohibited from using that information for any other purpose.

Silvermoon Interactive will send notifications regarding product updates and technical support notices. These messages are deemed essential to the functionality of your product and as such, there is no "opt-out" available for update notifications.

If you do not want Silvermoon Interactive or its representatives to contact you, you may "opt-out" at any time. You may "opt-out" by contacting Silvermoon Interactive's customer service department at or by following the instructions included in the email correspondence.


SilvermoonInteractive.com and Cookies
SilvermoonInteractive.com utilizes visitor log files or cookies as well as hosted tracking with our website. The information collected with visitor cookies and through the hosted tracking is used to gain a better understanding of which sections of our site and/or applications are most important to our users as well as identify possible navigation issues. The data collected from these visitor cookies and hosted tracking does not collect any personally identifiable information and is used in aggregate form only.


Protecting Your Personal Information
While Silvermoon Interactive strives to protect the personal information you submit to us, no data transmission over the internet is 100% secure. As such, Silvermoon Interactive cannot guarantee or warrant the security of any information you transmit to us from our form or our products, and you transmit such information at your own risk. However, once your information has been received by Silvermoon Interactive, we will make our best effort to ensure the safety and security of such information on our systems.

While we will make every effort to preserve the privacy of our users, at times we may be required by law to disclose personal information.




Copyright 2017 Silvermoon Interactive | Privacy Policy | Log In